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Other
Information
Emergencies
If you are confronted by a serious problem such as acute chest pains, severe
bleeding, collapse or breathing difficulties, call an ambulance (tel 999)
before calling the surgery.
Casualties
Patients with obvious fractures should go directly to hospital - if necessary,
by ambulance - dialling 999. The nearest hospital is The Conquest Hospital, The
Ridge, Hastings. Telephone (01424) 755255.
It may be possible to deal with simple lacerations at the surgeries but please
telephone first.
NHS
Direct
The telephone number for NHS Direct is 0845 4647 and the website is: www.nhsdirect.nhs.uk There
is currently no NHS Direct Walk-in Centre in our immediate area.
Referrals
After assessment, the doctor may consider it appropriate to refer you to a hospital to see a specialist in an outpatient clinic. This would normally be done under the NHS, so please let the doctor know if you would prefer a private referral. The hospital will normally send you an appointment by post. If you have not heard anything from the hospital a month after you were referred, please let the surgery know so that we can chase it up.
Computers
And You
This practice uses a computer system to store your medical history. To reduce
administrative delays, we also send some details by computer link to the Strategic
Health Authority’s office in Lancing. Only your personal details, such as
those which appear on your medical card (eg name, address, NHS number etc) are currently
transferred. In line with the National Programme for Information Technology all
GPs will eventually be transferring clinical information to a central computer
with access limited to medical and other care services. If you are not happy
with this you must let us know in writing. The Data Protection Act 1998 requires you
to be aware of this.
Access To Information
Under the Data Protection Act 1998 patients are entitled to access their clinical records or any other personal information held about them. If you wish to access these records please contact the Practice Manager.
We are registered with the Data Protection Agency (Reg. Number Z6628121). If you have any questions regarding Data Protection, please contact the Practice Manager.
Freedom
Of Information – Publication Scheme
The Freedom of Information Act 2000 obliges the practice to produce a Publication
Scheme. A Publication Scheme is a guide to the ‘classes’ of information
the practice makes routinely available. This scheme is available on written request
from our practice manager.
Primary
Care Trust
The practice is part of the Hastings and Rother Primary Care Trust
(PCT). Their address is Bexhill Hospital, Holliers Hill, Bexhill on Sea TN40
2DZ. Tel: 01424 735600.
VAT
This surgery is registered for VAT, therefore some of the services provided,
eg private medicals, certificates and private prescriptions, will have VAT applied.
VAT Registered Number: 878 6273 65.
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